Contact Us
Got a question about how we rank fast payout casinos, spotted something that needs updating, or just want to share your own experience with a Canadian gambling site? This page covers the ways you can reach the ideaboost.ca team and what to expect once you do.
How to reach us
The quickest way to contact us is by email at [email protected]. Send us a message describing what you need — whether that's a correction, a partnership enquiry, or feedback on a casino you've played at — and we'll get back to you as soon as we can. We read every message that comes in, though response times can vary depending on the volume of enquiries we're handling.
What we can help with
We built Social Casinos to help Canadian players compare online casinos on the things that actually matter — payout speed, licensing, game variety, and bonus terms. Our contact channel is best used for questions that fall outside what's already covered on the site. A few common examples:
- Reporting outdated information, such as a bonus offer or payout time that's changed since we last checked it
- Asking about our review process or how a specific brand was rated
- Sharing your own withdrawal or gameplay experience at a casino we've reviewed
- General media, advertising or partnership enquiries
If your question is about gambling responsibly or where to find support, our Responsible Gambling page is a better starting point, and it links out to organisations that can help directly. For questions about how our site operates, including our editorial approach and how we're funded, our About Us page and Terms and Conditions cover that in detail.
Why player feedback matters to us
Fast payouts are the focus of this site, but "fast" can mean different things depending on the payment method, the casino's verification process, and even the province you're playing from. When readers tell us a withdrawal took longer than expected, or that a promo code no longer works, it helps us keep our comparisons honest and current. We can't act on every message immediately, but recurring feedback about a specific brand does inform how we review and rank it going forward.
Before you get in touch
A few things that help us help you faster:
- Mention the specific casino brand and page you're referring to, if applicable
- Include screenshots or dates if you're reporting a payout delay or a terms discrepancy
- Let us know if you're asking as a player, a casino operator, or a member of the press — the right person on our end will pick it up
We're not able to intervene directly in disputes between a player and a casino, resolve account issues, or process withdrawals on anyone's behalf — those matters need to go through the casino's own support team or the relevant regulator. What we can do is take note of the pattern and factor it into future updates of our rankings.
A note on independence
Social Casinos earns commission when readers sign up through some of the links on this site, but that has no bearing on how we handle enquiries or how casinos are ranked. If you contact us about a ranking you disagree with, we'll look into it on its merits, not on whether the brand in question is an advertiser.